Utility
Services Partner
Oracle Hosting
Lowering your total cost of operation
Cobb Energy believes that Information Technology departments faced with constant pressure to increase productivity and improve program delivery while providing best-in-class and cost-effective services. Often, these services are managed with an informal set of internal procedures and service level agreements with the IT department’s customers: the business organizations within the utility. Compliance, disaster recovery, security, and changing technology are just a few of the critical components of the overall technology delivery model that challenge the IT department’s ability to provide quality services. Fortunately, Cobb Energy offers a hosting service for Oracle Utilities through our Utility Services Partner (USP) business model. This USP hosting offering can provide the services required for your organization to achieve operational excellence and lower your Total Cost of Operation (TCO).
Our Service
All of our USP Oracle Utilities Hosting services (as shown in Figure 1) are built upon a service delivery foundation that ensures proper governance of activities and standards, visibility into service metrics, achievement of client satisfaction, and quality assurance and improvement through the entire delivery life cycle. With this foundation, our Oracle Utilities Hosting offering provides you best-in-class services.
Beyond the applications and infrastructure, Cobb Energy has invested heavily in the creation of a robust set of procedures, tools, and people to provide comprehensive visibility into your specific Oracle Utilities Hosting solution’s performance, configuration, capacity and security. The management of these items, coupled with our monitoring and disaster recovery capabilities, ensures your Oracle Utilities applications are always running at peak performance and highly available to ensure no interruption to your end users.
Cobb Energy has been delivering a broad range of technology services for over ten years to numerous clients including Gas South and Cobb Electric Membership Corporation. Our experience has given us a unique perspective related to the delivery of technology solutions, as well as what is required to maintain and operate those solutions in a cost effective and quality manner.
Your Benefits
Our clients have realized numerous benefits through the implementation of our Oracle Utilities Hosting offering, including:
- Increased system reliability and performance due to extensive Oracle Utilities application deployment and operational experience;
- Ability to generate savings and reallocate financial capital into other areas of the business;
- Lower cost structure that is based on economies of scale and resource leverage that isn’t achievable within a traditional IT department;
- Ability to scale resource consumption up or down at rates that improve with increased scope and volume;
- Access to broader skill sets with a “pay per use” approach versus building a large fixed overhead support structure;
- Improved service delivery to your customers (whether internal or external) through standardization of people, processes, and technology;
- Improved regulatory compliance and higher service levels;
- Ability to re-deploy personnel to other value-added tasks;
- Decreased operational and transition risk; and
- Improved operational efficiency and overall financial performance.
As illustrated above, Cobb Energy is confident our experienced USP team and our investment in Oracle Utilities application infrastructure will enable clients to significantly reduce their TCO and ongoing operational risk when compared to the traditional approach of operating with an internal IT department.
Replacing or upgrading an enterprise class software solution, such as a CIS system, requires thorough planning, a proven technology environment, and experienced technologists who have walked the path before. Cobb Energy’s USP Oracle Utilities Hosting delivers a comprehensive alternative to investing internally in the processes and technology required to achieve your operational objectives.
